MetroShops™ Customer Satisfaction

Your online shopping safety and shopping satisfaction through Metro Shops is a primary concern to you and to us.

Safety: We respect your privacy. We will never share any of your personal information with anyone that does not require an absolute "need to know". We will share only with the merchant(s) that you are purchasing through, the minimum amount of information necessary to process your order and to effectively communicate with you regarding any details of your order. All personal information that is submitted by you is processed through a secure server. This means that your credit card information is encryped using the latest and safest methods available, thus preventing any unauthorized persons from fraudulently obtaining your personal data.

Each merchant accepted by Metro Shops to sell their products through our website(s) is required to accept the conditions of our "merchant agreement" before being allowed to post and sell their merchandise. Each merchant is prohibited from maintaining and utilizing your personal information except in the instance of processing and fulfulling your order, through them. They, nor we will ever collect your data to be sold to any other company or individual.

You have entrusted us with your purchase decisions and we feel that it is our obligation to maintain the highest standards of personal and professional integrity. We hold all merchants to these same high standards.

Shopping Satisfaction: We are dedicated to the assurance of your shopping satisfaction. In the event that you have an unsatisfactory shopping experience that can't be resolved directly with the merchant, we will intervene on your behalf to try and resolve any dispute with regards to your online shopping through metroshops.com